Valet - Parking Attendant Job at Horseshoe Bay Resort, Horseshoe Bay, TX

  • Horseshoe Bay Resort
  • Horseshoe Bay, TX

Job Description

About the Resort

Horseshoe Bay Resort is located on Lake LBJ in the Texas Hill Country, offering a premier destination with access to outdoor recreation, golf, and upscale amenities.

Position Overview

The Bell/Valet Attendant delivers exceptional guest service by assisting with arrivals and departures, parking vehicles, handling luggage, and managing front drive operations. This role plays a key part in creating a welcoming and efficient first impression for guests.

Key Responsibilities

  • Safely park and retrieve guest vehicles
  • Greet guests upon arrival and assist with check-in support
  • Transport luggage, including specialty items (e.g., coolers, golf clubs)
  • Manage traffic flow at the front drive
  • Maintain the cleanliness of the entrance, valet area, and bell carts
  • Provide accurate information about the resort and local area
  • Complete guest deliveries and special requests
  • Maintain professionalism in a fast-paced environment
  • Stay informed on resort amenities, schedules, and promotions
  • Follow proper phone and guest communication etiquette


Qualifications

  • Must be at least 21 years old
  • Valid drivers license with an acceptable driving record
  • Professional appearance and demeanor
  • Strong communication and customer service skills
  • Ability to multitask in a dynamic environment
  • Must follow uniform and grooming standards, including slip-resistant footwear
  • Ability to follow all company policies and procedures


Physical Requirements

  • Ability to lift to 50 pounds
  • Ability to stand and walk for extended periods
  • Ability to work in varying weather conditions
  • Ability to move quickly to meet guest needs
  • Ability to communicate effectively in English
  • Ability to work collaboratively as part of a team


Benefits

  • Medical, dental, and vision insurance
  • Paid vacation and holidays
  • 401(k) with employer match
  • Short- and long-term disability coverage
  • Critical illness and accident insurance
  • Access to select resort amenities (based on availability)
  • Retail and dining discounts
  • Employee discounts at Crescent Hotels & Resorts properties

Job Tags

Temporary work, Local area

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